Terms and Conditions

Last Updated: November 30, 2025
Website: https://boulderpethaven.site/
Company: Boulder Pet Haven LLC
Address: 3111 Larimer St, Denver, CO 80205, USA
Email: boulderpeth@boulderpethaven.site
Phone: (+1) 702-313-2656

By accessing or using the Boulder Pet Haven website (https://boulderpethaven.site/ ), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General

Boulder Pet Haven LLC operates the website https://boulderpethaven.site/ and offers premium pet supplies, including food, toys, grooming products, and accessories for dogs, cats, and other companion animals. These Terms apply to all visitors, users, and customers of our site and services.

2. Account Registration

To place orders or access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account details updated. You are solely responsible for maintaining the confidentiality of your login credentials.

3. Product Information

We strive to provide accurate descriptions, images, ingredients, and pricing for all pet products. However, manufacturers may change formulations without notice, and occasional errors may occur. Boulder Pet Haven LLC reserves the right to correct inaccuracies, update product details, or cancel orders affected by such errors.

4. Pricing & Payment

All prices are listed in USD (United States Dollars).
Prices are subject to change without notice but are confirmed at checkout.
Payment is processed securely via accepted methods including credit/debit cards and other online payment processors.
Full payment is required to confirm your order.

5. Orders & Availability

Orders are subject to product availability.
Boulder Pet Haven LLC reserves the right to limit quantities, refuse service, or cancel any order prior to shipment due to inventory issues, suspected fraud, or pricing errors—even after an order confirmation email has been sent.

6. Shipping & Delivery

Shipping costs, delivery timeframes, and available methods are displayed at checkout.
Risk of loss or damage passes to you upon delivery to the carrier or upon your receipt, depending on the shipping option selected.
We are not responsible for delays caused by carriers, customs (for international orders), weather, or incorrect shipping addresses provided by the customer.

7. Returns & Refunds

We accept returns within 14 days of delivery for unopened, unused, and resalable pet supplies in original packaging.
Perishable items (e.g., food, treats, supplements) and personalized products are non-returnable unless defective, damaged, or shipped in error.
For damaged or incorrect items, please contact us within 48 hours of delivery with photos for verification.
Once a return is approved and received, refunds will be issued to your original payment method within 7–10 business days.
Return shipping costs are the customer’s responsibility unless the return results from our error.

8. Intellectual Property

All content on this website—including logos, text, images, product names, and site design—is the exclusive property of Boulder Pet Haven LLC and protected under U.S. and international copyright and trademark laws. Unauthorized copying, reproduction, or commercial use is strictly prohibited.

9. Limitation of Liability

Boulder Pet Haven LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website—even if advised of the possibility of such damages. Our total liability for any claim related to your order shall not exceed the purchase price of the specific product(s) in question.

10. Governing Law

These Terms and your use of https://boulderpethaven.site/ are governed by the laws of the State of Colorado, United States. Any legal disputes shall be resolved exclusively in the state or federal courts located in Denver County, Colorado.

11. Changes to Terms

Boulder Pet Haven LLC reserves the right to update or modify these Terms and Conditions at any time. Revised terms will be effective immediately upon posting to this page. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
Company: Boulder Pet Haven LLC
Address: 3111 Larimer St, Denver, CO 80205, USA
Email: boulderpeth@boulderpethaven.site
Phone: (+1) 702-313-2656
Website: https://boulderpethaven.site/